Nature's Ranch Gift Baskets

Frequently Asked Questions

CAN I ADD A SPECIAL GREETING?
Yes. During the checkout process, you will be able to type your personalized greeting in the notes section under Order Summary.

CAN I CREATE A CUSTOM BASKET?
Our basket designers can create customized baskets for special occasions like Bridal Showers, Baby Showers, Retirement, Birthdays, and other special events. Please contact our Customer Service via phone or email for inquiries.

CAN I REQUEST A LATER DELIVERY DATE?
Yes. During checkout, type the receive by date in the notes section under Order Summary.
You can also contact our Customer Service via phone or email.

WHAT IF YOU RUN OUT OF INVENTORY FOR AN ITEM?
While we try our hardest to make sure that doesn't happen, from time to time we may be temporarily out of stock on a product. If that happens, we will substitute it with an item of equal or greater value.

IS THE DELIVERY DATE GUARANTEED?
Due to COVID-19 and the safety precautions, FedEx | UPS | USPS are not guaranteeing any on-time deliveries.

HOW CAN I TRACK MY ORDER?
You can contact Customer Service for the tracking number by sending an email or by completing the Contact Form.

RETURN AND REFUND POLICY
Gift Baskets are non-refundable and non-returnable.
The gift baskets will be replaced if they arrive damaged.